Privacy Policy

At Saraighat Rentals, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle rental services.

Information We Collect

Personal Information

When you register, make a booking, or interact with our services, we may collect:

• Full name, email address, and phone number
• Address, state, pin code, and nationality
• Government-issued ID details (Aadhar, PAN, Voter ID, or Passport)
• Driving license number and related documents
• Payment and billing information

How We Use Your Information

• To process and manage your vehicle rental bookings
• To verify your identity and driving credentials
• To communicate about your bookings and account
• To process payments and send invoices
• To improve our website and services
• To comply with legal obligations and prevent fraud

Data Security

We implement appropriate technical and organizational measures to protect your data including SSL/TLS encryption, secure password hashing, regular security audits, and restricted access on a need-to-know basis.

Cookies

Our website uses cookies to enhance your browsing experience. We use essential cookies for functionality, analytics cookies to understand usage, and preference cookies to remember your settings.

Third-Party Services

We may share information with trusted third parties for payment processing, SMS/email notifications, and analytics. We do not sell your personal information to third parties.

Your Rights

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from promotional communications

Contact Us

If you have questions about this Privacy Policy, please contact us: